Member statements

Frequently asked questions about member statements include:


Where is my transfer value on my statement?

It is shown as a separate amount under the table indicating your equity in PSS. However, in some instances involving a transfer multiple calculation, your transfer value will be shown as part of your member, productivity or employer components.


Why is my listed salary lower than my current salary?

Your salary shown on your Member Statement is your salary for superannuation purposes – called your ‘superannuation salary’. It is your super salary for your most recent birthday immediately before 30 June each year. If you had a birthday on or after 1 July, your super salary for that birthday will be shown on your next Member Statement.


What is the SIS upper limit?

Your SIS upper limit represents the total benefit available to you if you were retrenched on 1 July 1999; it includes your member component and most of your employer component. On resignation or retrenchment before preservation age, you can access as a lump sum the amount lesser of your SIS upper limit or member component.


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What are Contribution Due Days?

These are paydays for when you contributed to PSS. If you have less than 260 Contribution Due Days on your Member Statement, your employer will match your contributions to a maximum average of 5%. However, if you reach or exceed 260 Due Days and you have elected to contribute over 5%, your employer will match your rate.


Why did I receive only one statement when I have multiple PSS memberships?

To help you make sense of your superannuation, PSS aims to link your membership if you have had more than one. Your single current Member Statement will incorporate information from all your pervious memberships. If PSS cannot link your previous memberships, you will continue to receive separate statements for each membership.


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