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Member services online
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Are you receiving a pension from the PSS? If you are, please use Pensioner services online.
Member services online offers you a range of convenient services to help you manage your super. You can:
- use the i-Estimator to project your potential final benefit
- update your address choose how you want to receive news about your super
- view and print your member statement
- use BPAY to make contributions or surcharge debt payments
- change your access number
To logon to member services online, you'll need an access number. If you don't have one or you've misplaced it, call 1300 000 377 and we can give you one over the phone. Our Customer Information Centre is open between 9.00 am and 5.00 pm AEST Monday to Friday and is closed on public holidays.
System availability
View known system issues and system maintenance schedule.
Service upgrade
We have recently upgraded our system in order to provide enhanced services for our members.
From 13 August 2011 you will be prompted to select a new ‘secret question’ when you login. This will occur the first time you login after this date and once saved will become part of your account identification. You will only be asked to answer the question if you forget your Access Number.
See our Frequently Asked Questions for tips on choosing a strong secret question and answer.Need help?
- Forgotten your Access Number?
- Information for first time users
- Pop-up blocker
- If you have rejoined the PSS
- What the i-Estimator can't be used for