| Phone | 1300 001 777 Note: Calls to 1300 numbers from anywhere in Australia are charged at a fixed rate. That rate may vary from the price of a local call and may also vary between telephone service providers. Calls from public and mobile phones may be timed and charged at a higher rate. |
| Opening hours | 9.00 am - 5.00 pm (AEST) Monday to Friday (public holidays excepted) |
Please have your reference number when you call—it’s shown on the top right-hand corner of your Pension Advice Letter.
You can:
| pensions@pss.gov.au | |
| Fax | 02 6272 9614 |
| TTY | 02 6272 9827 Remember to ring this number, your telephone must have TTY capability (most phones don’t have this facility). |