Online services

Administration system upgrade

We are undertaking a major upgrade of our administration system. In order to carry out the changes there will be a temporary disruption to services from 5pm, 10 February to 22 February inclusive. This impacts Member Services Online for military schemes and Pensioner Services Online. PSS Member Services Online will still be available. Pension pay days will continue as normal during this period however, the commencement of new pension benefits will be affected.  

Read more about the upgrade here.

Samsung Galaxy

WIN a Samsung Galaxy Tab S2

Login to PSO and update your contact details to go into the draw to win a Samsung Galaxy Tab S2. You have until 29 January 2016 to enter.


Contributing and preserved members please use Member Services Online.

Pensioner Services Online is a secure area on the PSS website where you can:

  • change your payment details
  • update your address
  • check your pension payment history
  • view and print your CPI letters.

Are you a first-time user?

You need your Access Number to login to your Pensioner Services Online area. If you don’t have one or misplaced it, please contact us in business hours.