- Access number request and update your details [PDF: 725 KB]
- Your PSS Product Disclosure Statement
- Trouble shooting guide [PDF: 258 KB]
PSS pensioners please use Pensioner Services Online.
Member Services Online is a secure area on the PSS website where you can:
You need your Access Number to login to Member Services Online.
If you don’t have one, please contact us in business hours. Then complete three steps:
You must change your number the first time you log in. Access numbers must be between 6 and 32 digits. Please use your new number once it is changed.
Your number cannot be 123456 or the same number repeated such as 666666.
Please note you may experience performance issues if using Windows Vista.
Because Member Services Online opens in a separate browser, it may not show if your pop-up blocker is activated; either de-activate it or change your settings to enable PSS pop-ups. If you have any questions, please contact us in business hours.